What is SharetoCare?

How it works

What SharetoCare means to you

Who is involved?

Fair processing notice


Contact us

What is SharetoCare?

You have told us you don’t want to have to tell your story every time you see a different doctor, nurse or visit hospital or A&E; this can be stressful and takes a long time.

The reason you’ve had to do this up until now is because every health and social care organisation holds a different set of records about you.

SharetoCare technology will enable us to bring together your information and present this to the professional caring for you, but only once they have your permission.

How it works

SharetoCare securely connects different medical and care computer systems together. When patient’s records are requested, it collects the information from the different system and shows the information to the requestor. None of the information it collects is stored and none of it can be changed. Because it collects the information only when it is needed, the information is always accurate and as up to date as possible.

Before any information is collected or displayed to a care professional, patient consent must be provided. Patient consent is recorded on the system in an audit trail so that we know exactly who has accessed what information and when. The audit trail is available to the people who hold the original record (for example your GP). SharetoCare uses the secure NHS network to retrieve the information that has been approved to be shared with that care setting and displays a read only view for the care professional to use to support the delivery of care at that specific point in time.

No information is stored or saved within SharetoCare or the care setting from where it is accessed so there is no need to worry about what could happen to your information without your knowledge or permission.


What does it mean to you?

Joined up safer care


More time spent on your care


All of your information in one place


Which all adds up to safer and better care for YOU!

Who is involved?

  • The people responsible for choosing, buying and quality checking local health services: NHS Wigan Borough Clinical Commissioning Group
  • Your local council: Wigan Council
  • Your local hospitals: Wrightington, Wigan and Leigh NHS Foundation Trust
  • All 65 of your local GP practices from across Ashton, Leigh & Wigan
  • Your local community health care services provider: Bridgewater Community Healthcare NHS Foundation Trust
  • Your local mental health care services provider: 5 Boroughs NHS Foundation Trust

Fair processing notice

Wigan Borough Integrated Care Partners has been developed to improve the quality and effectiveness of services to our local population of 320,000. To facilitate this, the members of the Wigan Borough Integrated Care Partners have identified the need to develop and implement a robust information sharing ethos that will ensure that we have the right information available to support the delivery of care and commissioning decisions.

If you would like more information about what we record, how the information is used, how we store your information and how to access your information, please download the following Fair Processing Notice.


Why do you need to share my information?

SharetoCare will provide health and social care professionals directly involved in your care access to the most up-to-date information about you. This allows the professionals caring for you to more fully understand your needs. Information is already shared by phone and paper records, SharetoCare simply allows this to happen more efficiently. It does this by sharing appropriate information from your medical and care records between health and social care services across Wigan Borough.

Can anybody see my records?

Definitely not. Only care professionals directly involved in your care will see your personal care information through the SharetoCare System and only if you consent to this.

How do I know my records are secure?

By law, everyone working in, or for, the NHS and adults’ and children’s social care must respect your privacy and keep your information safe. Your information is stored on secure computer systems connected on a private health & social care network.

Can I access my records?

Yes. Under the Data Protection Act 1998 you can request access to all information that organisations hold about you. Please contact the organisations directly to request the information.

Can I opt out of my records being shared?

You don’t need to opt out. No one will be able to look at your records unless you say yes and they will ask you to consent at every visit.

What information will be shared?

Your shared record will contain a summary of your most up-to-date, relevant health information which includes things such as:

  • Your recent diagnosis and test results;
  • What allergies you have;
  • What medications and treatment you currently receive.
  • Any Current or Past (and significant) Illnesses
  • Encounters and Referrals

    Can everybody see everything on my medical and care records?

    No. We are working very carefully, supported by health and social care professionals, to make sure only relevant information is shared into specific care settings. During the course of the programme (2015-2017) we will be rolling out SharetoCare with tailored information available to each area in a controlled method ensuring that we maintain patient confidentiality at all times.

    Can SharetoCare be accessed by health and social care professionals outside of Wigan Borough?

    No. SharetoCare is only available to the NHS and social care organisations in Wigan Borough that have signed up to the system. However there is a separate project looking at how the NHS can work across local boundaries called the Summary Care Record. As the name suggests, the health record will not contain detailed information about a patient’s medical history, but contains important health information such as:

  • Any prescription medication a patient is taking
  • Any allergies a patient may have
  • Any bad reaction to any medication a patient may have previously had
  • More information about the Summary Care Record can be found at www.nhscarerecords.nhs.uk
  • What is care.data and how is it different?

    This is a separate and national initiative which is not connected to the Wigan Borough SharetoCare Programme. Care.data is the routine extraction of certain personal confidential data from GP practice systems. It will include information such as family history, vaccinations, diagnoses, referrals, biological values and all NHS prescriptions.

    Identifiers (date of birth, postcode, NHS number and gender) are required to link the GP data with personal confidential data from other care settings in order to analyse patient care across pathways. By using information about the care that has been received, those involved in providing care and health services can see how well they are doing and where improvements need to be made. Patients have the right to opt out of care.data.

    Contact us

    If you have any queries or want to know more about SharetoCare, please call 01942 482711
    or email us


    You can also write to:
    SharetoCare Programme
    NHS Wigan Borough Clinical Commissioning Group
    Wigan Life Centre
    College Avenue
    WN1 1NJ